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Help | Français

 

Play your way on alc.ca with our healthy play tools

From setting time limits to assessing how you play on alc.ca, we have tools so you can keep within your game plan.

 

 

Choose How Long You Play

We’ve all got lots of things to do each day. Setting a session time limit helps ensure a healthy balance between playing time and time for everything else.

A pop-up message will notify you five minutes before your time expires and you’ll get another friendly reminder one minute before the limit. Once your limit is reached, you can’t make wagers for 24 hours.

Set Session Time Limit

 

Manage What You Spend

The Daily Wager limit lets you decide how much money you want to spend in a 24-hour period, helping to ensure you to stick to your plan and play within your limits.

Pro tip:
Consider any subscription costs you may have when you choose an amount.

Set Daily Wager Limit

 

 

 

 

 

Take a Short Break

A 24-hour break button is always displayed when you’re logged into your alc.ca account. If you need a short break, choosing the 24-hour pause will prevent you from making wagers/purchases for 24 hours. Any subscriptions or advanced play tickets already purchased will play out as scheduled, you just won’t be able to make any new wagers/purchases.

Take a 24 Hour Break

 

 

 

Take a Longer Break

Sometimes you need to take a longer break from play. The self-exclusion button is always displayed on alc.ca next to the 24-hour break button on every alc.ca logged in page. Self-exclusion allows you to suspend your account for 6, 12, 24, or 36 months. You won’t be able to sign in, purchase/wager play, or enter tickets until the exclusion period is up.

Self-Exclude

 

 

 

 

 
 

The PlayWise rating on alc.ca and our mobile app gives you better insights into how you play

 

Visit our Play Responsibly page to see:

  • Your PlayWise rating
  • Your play data: wins and losses, deposits, withdrawals, active days, amount and time spent
  • Free self-assessment of your gameplay
  • PlayWise messages to enhance your play experience

 

Your PlayWise rating is impacted by:

  • Amount of money deposited
  • Average amount of time spent playing
  • Number of deposits made

 

Ways to improve your PlayWise rating:

  • Setting session time and wager limits
  • Withdrawing money
  • Completing self-tests
  • Taking breaks from play

 

Check My PlayWise Rating

 

* Every alc.ca player has a PlayWise rating of pending, low, moderate or high based on their play activity over the last 30 days. You’re the only person who can see your rating.

 

 

 

Always On Screen When You Play

 

Your Session Time

Play for a good time, not a long time. Session timer is always available and shows you how much time you’ve spent on alc.ca in your current session.

 

Your Account Balance

Allows you to keep track of your funds. Account balance shows you how much money is in your account in real-time.

 

 

 

 

Gambling Helplines

Each Atlantic province provides support, available 24/7 for people experiencing problems with their gambling activities through a free, confidential helpline.

 

N.B.

1-800-461-1234

N.S.

1-888-429-8167

N.L.

811

P.E.I.

1-855-255-4255

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